Terms of Service

These terms and conditions apply to business relationships between buyers (natural and legal persons) in the online shop and the fishspirit
products information

The material warranty and product liability lies with the supplier of the products. The supplier has the right to repair defective products or to deliver equivalent replacement within a reasonable period of time.

The order is made by submitting the completed order form online. The contract does not come into existence until the goods have been delivered, irrespective of confirmation of receipt of the order.

No minimum order amount
Initial orders starting at 250.00CHF will only be delivered by prepayment / Paypal / Postfinance payment.

Deliveries to Switzerland and Lichtenstein:
The prices in CHF are inclusive of VAT. The shipping costs are extra.

Deliveries to EU:
The prices can be displayed in CHF or EUR. The prices include VAT. The conversion rate is displayed below the products. For delivery abroad, the VAT will be deducted before the order is placed. The shipping costs are extra. When exporting from Switzerland, costs for customs duties and value added tax are incurred, which the customer has to bear. The bill will be issued in CHF or Euros. The credit card payment is in CHF or Euro.

fishspirit may withhold, cancel or cancel an order if

(1) a customer is not creditworthy or seems

(2) already has a pending reminder or invoice or

(3) there is reasonable suspicion of unfair intentions.

Cancellation and contract termination?

Orders of the customer at fishspirit are binding. The customer is then obliged to accept the ordered service / products. Subsequent changes and cancellations are possible in certain cases, but are at the discretion of fishspirit and may be combined with labor costs (turnover compensation of up to 30% of the order value or at least CHF 50.00, as well as the loss of value of the products since their order).

Should the customer fail to accept the products within two weeks, despite the purchase obligation, then fishspirit may terminate the contract and charge the turnover costs.
Returning goods

In case of unjustified refusal of acceptance of the delivered goods, we charge the resulting costs. In such a case, we will continue to uphold our right to fulfill the purchase contract. Exchange of the goods is not possible except for defective goods or wrong delivery.
Complaints and complaints

For returns due to defective goods or incorrect delivery, a copy of the delivery note must be enclosed. In addition, the reasons for return must be stated. A complaint must be made within a week.
Cancellation of courses

If a booked course can not take place for unpredictable reasons, all registered participants will be informed in good time. Already paid course fees will be fully refunded. Course participants must cancel their participation up to 14 days before the beginning of the course in order to get the course fee refunded. Otherwise, any claim for reimbursement is void.


The liability is limited to replacement, provided that the replacement within a reasonable period is possible. Otherwise, the provisions of the Swiss Code of Obligations apply.
delivery time

The offered items are usually in stock. They will be delivered as soon as possible. Delivery times are not guaranteed.
Shipping conditions

Switzerland / Lichtenstein:
The tariffs of Swiss Post./ DPD apply. The delivery takes place through the Post./DPD The shipping costs are listed separately on the invoice. Payment is by credit card (Visa, Mastercard and Postcard accepted) or by prepayment. Shipping is free, from a minimum order value of CHF 30.00. (Exception: bulky goods & express deliveries).

Foreign countries:
Only deliveries will be made in Germany, Austria and Belgium. The shipping costs are listed separately on the invoice. Payment is by credit card or prepayment. From an order CHF 300.00 the delivery is postage paid (exception: bulky goods)

You do not have to pay VAT to fishspirit. When exporting from Switzerland, there are costs for customs duties and VAT. The amount of these costs is dependent on the regulations in each country. The costs of customs and VAT have to be borne by the customer.
Shipping conditions for live bait

Live baits are shipped exclusively with Swissexpress.
Payment Methods

Shipping is free, from a minimum order value of CHF 50.00.

Switzerland and Lichtenstein:
Payment is by invoice or credit card (Visa, Mastercard are accepted).
With new customers the payment takes place via credit card or prepayment.

Foreign countries:
For deliveries abroad, payment is by credit card.
The invoice will be issued in Euro or CHF. Credit card payment is in Euros or CHF.
Privacy and security

fishspirit handles the credit card payment via an external provider resp. the payment interface Saferpay. The card and order data are transmitted in encrypted form. The amount will only be charged to your account / card when the goods have been delivered.
Retention of title

The goods remain the property of the fishspirit until full payment

Jurisdiction is - subject to deviating mandatory jurisdiction -Wädenswil

These terms and conditions are subject to change. We will list the date of the last changes. Version: 01.01.2013